focus right predicts we'll be at a hundred billion in u.s. travel spend by the end of this year, pretty much prerecession rates, but we travel differently. corporations figured out lessons learned in twerch -- 2007 and 2008 that those rules do not need to be rolled back to 2006 levels. they can get more out of the travel spend by managing the policy a little better. tracy: right. we're talking about, like, easy on the rental car here, no more first class. some are not reimbursing for checked bags. that's kind of big, isn't it? >> that's right, so benchmark survey from mid last year found that the number of reimbursed first checked bags went down year over year; however, that's deceptive because most frequent travelers are on the loyal program with airlines where they do, in fact, get a number of one or two bags that are checked as part of the ticket, but i think in the grand scheme of things, the frequent travelers held accountable for some things that in the past they would not have, and wouldn't have expected to have to carry on their bags